Settings and activity
5 results found
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1 vote
Pete
shared this idea
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18 votes
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39 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hello everyone, this is available in app now. Please ensure you are on the latest version of the app for this functionality. Change how the RingCentral app launches upon startup in desktop app under Settings - General - Launch app at startup. -
39 votesUnder Review ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.
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7 votes
Good grief, if it was every 20th call or so, that's one thing. Every other call...give it a rest please. Personally, I don't think it's to monitor call quality - read the disclaimer, you're allowing them to review your logs for who knows what other than what they say. If it truly was for quality, there would be a 'report issue' button that you could click when you actually have an issue, not harass you every other call