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5 results found

  1. Quality of Service (QoS) Portal for RingCX Calls

    46 votes

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    New  ·  8 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    John commented  · 

    From effective and efficient use in all Call-Quality related cases, this helps us in Support tremendously. A similar feature/tool is available in the EX environment. Support Teams use it daily... I use it (in one form or another) in ALL my escalation cases the past 11years here at RingCentral. It is of value no doubt.

    John supported this idea  · 

  2. Analytics- Exporting MOS and QOS

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Call Log - Enhancements

    52 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  4. Need to have a colour scheme for people with Colourblindness

    46 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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