Settings and activity

9 results found

1. Adjust how missed calls are categorized for group calls

   471 votes

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   59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

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   Darren Wilson commented  ·  Aug 9, 2021  ·  Edit…  ·  Delete…

   Hi, this is a well needed and simple feature to add, it is affecting our current users and from experience I now fill affect new users as well.

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   Darren Wilson commented  ·  Aug 9, 2021  ·  Edit…  ·  Delete…

   ...sults in people called back the missed call in error,. Currently users receive a missed call notification on their handset when someone else answers a group call, this causes confusion and results in people called back the missed call in error,

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2. Different Ringtone for internal/direct dial calls to those that are calls from being in a group

   10 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Disable Call Waiting tone on soft phone

   48 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Automatic divert to voicemail when already on another call

   36 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Prevent/Disable second call going through to extension

   40 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Call waiting for direct calls

   35 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Disable call waiting feature for calls made to a user extension

   38 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Allow Users To Turn Off Call Waiting

   27 votes

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9. Connect Next Incoming Calls Directly to Voicemail when engaged on an active call

   35 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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