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  1. Customize Time in Performance Reports

    35 votes

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    3 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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  2. Filter Performance Reports based on the Time I have indicated for the entire month

    3 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Jacob supported this idea  · 
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    Jacob commented  · 

    This would be a great feature for reporting on multiple shifts throughout the workday. We have a use case for 6am-5:59pm & 6pm-5:59am (which crosses the single day threshold) but you should be able to create shifts and select different timeframes (last 7 days, last work week, yesterday) and get results only for that window of time.

  3. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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