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Customize Time in Performance Reports

We would like an option to customize the time ranges in Performance Reports and set that as a report/tab. Currently, the only option we have is to select the hour, but there is no way we can customize the minute.

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Karen Olaivar shared this idea  ·   ·  Report…  ·  Admin →
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  • 1102 commented  ·   ·  Report

    I also suggest one more to this idea. Do not reset the customized time when changing the date. I'd like to check only a certain timeframe for different dates. It is really inconvenient to set the timeframe again and again whenever moving to a different date. It will be helpful if there is a filter or preset function to customize the timeframe that I need to see.

  • Jeff commented  ·   ·  Report

    We really need this granular report capability

  • Zachary commented  ·   ·  Report

    This would be very useful. Our organization has a small Call Center that typically works 7:30 AM to 5:30 PM. It is difficult to accurately report metrics given that they have to select 7:00 AM and 6:00 PM. Thank you for your consideration!