Settings and activity
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17 votes
Rod supported this idea ·
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8 votes
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116 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Admins, learn how to set up this feature here!
This is a must for receptionists that handle calls for multiple business and the companies want a live receptionist to answer calls and to know which company they are calling - not the automated IVR. I have several companies that decided not to go with RingCentral just because of this. It's a deal breaker.