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  1. Call queue caller call back feature

    102 votes

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    Future Consideration  ·  8 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    David commented  · 

    i support this request, great idea. customer can ask to be called back instead of waiting, could be as easy as us receiving an email stating "call back this number queue position x"

    David supported this idea  · 

  2. Autoreply for SMS and auto forwarding

    24 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. SMS automatic reply

    27 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    David supported this idea  · 

  4. Automatic Text message

    4 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    David commented  · 

    I would like to see this as an about given to a customer in the IVR as like "press 1 to send a text message for us to call you back " which would text us the number to call back, or also we could text them automatically a link for them to book on our online appointment scheduler

    David supported this idea  ·