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Settings and activity

29 results found

  1. Position in Queue Announcement

    48 votes

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    Implemented  ·  7 comments  ·  RingCX » Other  ·  Admin →
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    Sunny supported this idea  · 

  2. Auto answer management options separately for inbound and outbound calling

    44 votes

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    Future Consideration  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  3. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

    23 votes

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    Under Review  ·  5 comments  ·  RingCX » Other  ·  Admin →
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  4. Automatic hold for warm transfers using integrated phone

    22 votes

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    Planned  ·  3 comments  ·  RingCX » Other  ·  Admin →
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  5. Call Queue Wait Settings - max callers in queue

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  6. Call Queue Wait Settings - wait time

    45 votes

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    New  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  7. Presence sync bidirectional visual delay

    34 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  8. Change agent state through Max Supervisor

    109 votes

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    Planned  ·  19 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  9. Composability - Fax

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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