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25 votes
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Alex
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24 votesFuture Consideration · 2 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →
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I want to comment on this as I see it was marked for future consideration years ago. This really should be implemented soon, as the old plantronics hub is no longer supported, and poly lens is the new app. I have a newer plantronics headset that works better with poly lens but I can't use the call controls in RingCentral because the integration is still with the old outdated plantronics hub app.
Alex
supported this idea
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20 votes
Is this something that is on the radar at RingCentral? Being able to use the buttons on the headset would be nice. I have a newer Poly headset that doesn't work well with Plantronics hub. But Poly Lens doesn't integrate with the RingCentral app yet.