← RingCentral Ideas

Settings and activity

8 results found

  1. RingCX bulk upload on phonebook

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Lorenzo supported this idea  · 

  2. RingSense: Add ability to differentiate the voice queues in RingSense reporting

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Lorenzo supported this idea  · 

  3. RingCX Digital interactions routing out of order

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Lorenzo shared this idea  · 

  4. RingCX unmute author

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Lorenzo supported this idea  · 

  5. Delete just recordings from the call logs instead of deleting the calls

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Lorenzo supported this idea  · 

  6. Option to remove main company number for outbound caller ID settings

    42 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Lorenzo supported this idea  · 

  7. Background Voice Cancellation feature

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Lorenzo commented  · 

    Please add the Background Voice Cancellation feature to enhance the version of Krisp in the RingEX application.

    The current Krisp for Outbound (Send) audio is not designed to suppress background voice that is as loud as in a Call Center.

    Adding this feature will help cancel more background voices and noises commonly found in call centers and offices. This will be beneficial to users who are wearing headsets or earbuds.

    Lorenzo shared this idea  · 

  8. Add Ringer and Audio control settings for RingCentral Contact Center Voice Chrome Extension

    6 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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