Settings and activity
2 results found
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6 votes
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Bill
commented
On the non-classic RingCentral app Version: 21.2.35.559 Web, 21.2.30.1255 Windows,the availability status "Invisible" is, well, invisible.Problem:When viewing the DIRECT MESSAGES list of members, the color differences between the green and gray dots are very challenging to see.The "High contrast theme" setting is very slightly better, as the green is a brighter neon green.It is especially challenging to differentiate once the member is clicked, and the blue rectangle highlights that member status and name.Two options to fix this:If the status is "Invisible",then instead of the gray circle, display nothing.(no circle and no color) Just like how the DIRECT MESSAGES conversations with more than one member display now, with no circle in the status column.For the three availability status' icons,which are: Available, Do Not Disturb, and Invisible,use:a green circle icon for Availablea red dash icon for Do Not Disturba white (transparent) triangle outline icon for InvisibleAlso, building on Craig's request for words:when you hover on the availability status icon, have a tooltip popup,with the status description.
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8 votes
An error occurred while saving the comment Bill
commented
Becky & Mary,The "Color Theme" High contrast is a slight improvement in the visibility of the green "Available" status vs. the gray "Invisible" status. However, the High contrast theme has other viewing challenges.Please review the comments on this idea posting:Contact presence should be more descriptive than just a colored dot (CUSTCOM-I-2410)to improve your application's accessibility, without relying only upon color.Thanks~
Themes for the new Desktop App (CUSTCOM-I-701)