Settings and activity

6 results found

1. To develop a report that monitors the standard metrics for manually handled digital interactions.

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Patricia supported this idea  ·  Oct 23, 2025

2. Autologging the AI transcript in RCX

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Patricia shared this idea  ·  Oct 3, 2025

3. Employee Rewards Program

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Edit…  ·  Delete…  ·  Admin →
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   Patricia shared this idea  ·  Sep 2, 2025

4. establishing contact information in RingCX incoming call

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Patricia commented  ·  Jul 29, 2025  ·  Edit…  ·  Delete…

   Valentine Insurance Services, UID: 451537040 - also experiencing same issue on RCX.

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   Patricia supported this idea  ·  Jul 29, 2025

5. Toll-Free Numbers

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Patricia shared this idea  ·  Mar 6, 2025

6. Call Queues - Single User Configuration

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Patricia shared this idea  ·  Feb 24, 2025