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Settings and activity

27 results found

  1. Call queue is forwarding a call during business hours and being tagged as abandoned

    12 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Vernice Aena shared this idea  · 

  2. Super Admin should be able to access voicemail recordings using the Call log report

    15 votes

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    1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Vernice Aena supported this idea  · 

  3. custom role for a user to access a specific site only

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vernice Aena supported this idea  · 

  4. Option to Hide Direct number on the app

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Vernice Aena supported this idea  · 

  5. RingCX Report - Hold Frequencies

    1 vote

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    Future Consideration  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Vernice Aena shared this idea  · 

  6. Remove the Company Number in Call Log "Forwarded To" Column

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Vernice Aena shared this idea  · 

  7. Remove agent's visibility that their calls are being monitored in HUD

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Vernice Aena shared this idea  · 
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