Settings and activity

5 results found

1. Live Reports: Caller ID of queued calls.

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   AJ shared this idea  ·  May 17, 2024

2. reporting on missed call queue calls

   11 votes

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   0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   AJ supported this idea  ·  May 17, 2024

3. Detailed report of abandoned calls in a call queue in analytics

   33 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   AJ supported this idea  ·  May 17, 2024

4. Account-Wide Holiday Settings and/or Holiday Templates

   241 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   AJ supported this idea  ·  May 9, 2024

5. Business Analytics Dark Mode

   14 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   AJ supported this idea  ·  May 9, 2024