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5 results found

  1. Live Reports: Caller ID of queued calls.

    1 vote
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    AJ shared this idea  · 

  2. reporting on missed call queue calls

    9 votes
    0 comments  ·  Analytics & Reporting » LOB  ·  Admin →
    How important is this to you?
    AJ supported this idea  · 

  3. Detailed report of abandoned calls in a call queue in analytics

    17 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    AJ supported this idea  · 

  4. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    AJ supported this idea  · 

  5. Business Analytics Dark Mode

    12 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    AJ supported this idea  ·