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5 results found

  1. Add an audio tone for calls being transferred

    127 votes

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    Planned  ·  24 comments  ·  Phone & Messaging  ·  Admin →
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    Diana commented  · 

    Please, this is such a necessary (and seemingly simple) fix! Transferring calls within our office is extremely awkward as the transferee is unaware when the call goes live, causing an awkward pause btwn our staff and clients.

    Diana supported this idea  · 

  2. tone when transferring call

    4 votes

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    0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Diana supported this idea  · 

  3. Warm Transfer show original caller ID

    6 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Diana supported this idea  · 

  4. Transferred calls ring back to original person if the person the call was transferred to can't/doesn't answer

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana supported this idea  · 

  5. Be able to retrieve a call that was transferred

    9 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana supported this idea  ·