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Warm Transfer show original caller ID

Currently after a warm transfer is completed the user that received the transfer sees the caller ID information of the user that made the transfer instead of the ID of the person that they are on the phone with after the transfer.Can you make the caller ID show the information of the person that they are on the phone with?

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Dominik shared this idea  ·   ·  Report…  ·  Admin →
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  • Josh commented  ·   ·  Report

    Confirmed that this issue is NOT implemented, version 24.1.33.9929. Caller ID of a Queue call is not retained using the 'Ask first' transfer type.