Settings and activity

5 results found

1. Call Parking in RingCX

   26 votes

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   Under Review  ·  9 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   NICOLE commented  ·  Sep 16, 2026  ·  Edit…  ·  Delete…

   We feel this is a valuable feature that will enhance our ability to provide efficient, high-quality service to both our patients and referral sources.

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   NICOLE supported this idea  ·  Sep 16, 2026

2. Automatically set agent state back to Avaialble after RNA by timeout

   6 votes

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   Needs More Information  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   NICOLE supported this idea  ·  Sep 10, 2026

3. RNA State Duration option

   33 votes

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   New  ·  10 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   NICOLE supported this idea  ·  Sep 10, 2026

4. Automatic Call Recording

   19 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   NICOLE supported this idea  ·  Aug 13, 2025

5. add HUD feature to apple iphone app.

   123 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   NICOLE supported this idea  ·  Jun 24, 2024