Settings and activity

5 results found

1. Outbound Caller ID options on deskphone pairing

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   New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   David commented  ·  Dec 27, 2024  ·  Edit…  ·  Delete…

   This is a common feature with traditional PBX solutions. There are many customers who expect this as a standard feature.

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   David supported this idea  ·  Dec 27, 2024

2. Choose default Tab in Teams 2.0 Integration

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   Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Nov 19, 2024

3. Custom callback prompts

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   Future Consideration  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   David commented  ·  Nov 19, 2024  ·  Edit…  ·  Delete…

   This is needed by our customers.

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   David supported this idea  ·  Nov 19, 2024

4. Allow Using the Hold Button on the Desk Phone

   45 votes

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   Under Review  ·  5 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Oct 11, 2024

5. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Aug 2, 2024