← RingCentral Ideas

Settings and activity

5 results found

  1. Outbound Caller ID options on deskphone pairing

    10 votes
    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    David commented  · 

    This is a common feature with traditional PBX solutions. There are many customers who expect this as a standard feature.

    David supported this idea  · 

  2. Choose default Tab in Teams 2.0 Integration

    5 votes
    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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    David supported this idea  · 

  3. Custom callback prompts

    11 votes
    Future Consideration  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    David commented  · 

    This is needed by our customers.

    David supported this idea  · 

  4. Allow Using the Hold Button on the Desk Phone

    45 votes
    Under Review  ·  5 comments  ·  RingCX » Other  ·  Admin →
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    David supported this idea  · 

  5. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    110 votes
    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    David supported this idea  ·