Skip to content
← RingCentral Ideas

Settings and activity

3 results found

  1. Remove missed call from queue members if answered

    207 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    25 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Lyne commented  · 

    Hello, any news on this feature? When in July is it coming out?
    This should also work for individual users that answer on the modile APP, the call should not be marked as a missed call in thge Clint App in such case.
    Same with BOC users, if call answered one plac, should bee marked as answerd in all places

    Lyne supported this idea  · 

  2. Show Caller number when specific extension will transfer the call to another extension

    20 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Lyne supported this idea  · 
    An error occurred while saving the comment
    Lyne commented  · 

    It's definitely a must for transfers to internal extensions. We had this in our old system and now many users are crying that it's not showing anymore (we changed systems 2 months ago)

    For transfers to cell phones, it would be great as well but I imagine it is more complicated.

  3. Have the possibility to pin a lateral panel in which the calls 'on hold' would be always visible

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Lyne shared this idea  ·