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7 results found

  1. Call Queue Routing to Certain Members by Area Code

    4 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mike commented  · 

    I'm surprised this feature hasn't already been implemented. I work for a company that has regional offices throughout the country. We want callers from certain states to be routed to their region's appropriate customer service center. Right now, the only way to set it up is to go to the Call Queues -> queue name -> Call Handling and Members -> Custom Rule -> Rule Name -> Edit -> Caller ID -> and enter a Zip Code. The issue is that you can only enter one zip code at a time. I must enter every zip code in the country for each region's office. It's time-consuming.

    Mike supported this idea  · 

  2. Be able to add contact lines to common phones via Admin portal

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mike shared this idea  · 

  3. Allow Polycom VVX 350 & 450 Time and Date text color to be changed

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mike shared this idea  · 

  4. Allow Polycom VVX 350 & 450 Background Wallpaper

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mike shared this idea  · 

  5. Background Wallpaper, Branding of our Cisco Phones

    17 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mike supported this idea  · 

  6. Grant Custom Wallpaper On Phones

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mike supported this idea  · 

  7. Background Wallpaper Logo / Screensaver

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mike supported this idea  ·