Settings and activity

6 results found

1. Disable AI "Automatic notes"

   36 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Lance supported this idea  ·  Mar 5, 2026

2. Ability to customize the AI announcement

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Allow forwarding extension to choose what endpoint to ring when forwarding call to another extension

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lance supported this idea  ·  Dec 11, 2025

4. Display blocked calls in call log

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lance supported this idea  ·  Apr 18, 2025

5. Manually change the caller ID for outbound calls from his deskphone

   25 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lance supported this idea  ·  Feb 5, 2025

6. Giving a user the ability to select any user within performance reports and not being limited to only the users of call queues they manage.

   20 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lance shared this idea  ·  Jul 10, 2024