Manually change the caller ID for outbound calls from his deskphone
reconfigure one of buttons of the phone that will give him options to make changes with a number to another when making outbound calls/caller ID
Christopher
shared this idea
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Chelsea
commented
We need this at our office! I change the caller id on the app, but then when I dial out with my deskphone, it does not update. The sales person made it seem like this would be easy and work as we wanted, but then they said we had to get headsets to call out from a different number. Then our headsets only work half the time. I want to be able to change the callerid on the app and have that number call out with my deskphone
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Pegas
commented
Change between numbers on deskphone just like in the desktop app
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Rodessa Guanlao
commented
less time in logging in on their portal online to make some changes. if customer prefer only the physical handset option instead of the mobile and desktop app.