← RingCentral Ideas

Settings and activity

3 results found

  1. Option to Click and Continue on Hold

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  2. reports in analytics Upper and Lower Controls - Cost per Agent Hour

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  3. Allow members to change their availability for the specific queue

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Leonardo shared this idea  ·