Settings and activity

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1. Option to Click and Continue on Hold

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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2. reports in analytics Upper and Lower Controls - Cost per Agent Hour

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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3. Allow members to change their availability for the specific queue

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Leonardo shared this idea  ·  Jul 19, 2024