Settings and activity

13 results found

1. end-of-call feedback collection option

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Edit…  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Sep 15, 2025

2. Over all counts for all the leads

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   New  ·  1 comment  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Aug 21, 2025

3. Audio format option in Ringcx for call recording

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   New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Aug 2, 2025

4. Bulk edit option for queue events

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Jun 16, 2025

5. SMS for missed calls

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   Needs More Information  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Jun 16, 2025

6. Ability to request for the RingCentral to be whitelisted from other provider

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Jun 9, 2025

7. Request for Faster DID Delivery in RingCX

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  May 31, 2025

8. To have local numbers from the following local exchange

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Apr 11, 2025

9. Ability to download bulk users on SMS campaign

   25 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Apr 3, 2025

10. Notification for hold duration

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Apr 2, 2025

11. Calendar Presence Is On | O365 Outlook Calendar

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Mar 28, 2025

12. RingCX Feature Request: Dynamic Call Routing Based on Queue Volume Percentage

    5 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Dec 24, 2024

13. Would like to have an option to just end the call if no one answers

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Dec 17, 2024