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4 results found

  1. Block all External Incoming Calls

    12 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jon supported this idea  · 

  2. Option to turn off the ability to receive calls from External number

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jon supported this idea  · 

  3. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    110 votes

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Jon commented  · 

    #2 is critical to us. We were told that RingCentral was a unified system but it is not and we lost busy indicators on the RingEX deskphones. This was a feature we had with our old Avaya system and it the productivity of our shipping department has been reduced because of this. Hope you can implement this feature as soon as possible.

    Jon supported this idea  · 

  4. see eachothers avialability while in queue

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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