← RingCentral Ideas

Settings and activity

4 results found

  1. Remove Missed call tracking for a Call Queue call.

    28 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  2. We need to be able to decline a call, then come back into the app & answer it when available

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
    How important is this to you?
    Wendall shared this idea  · 

  3. Mobile/Desktop App - Automatic Hold After Transfer

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Wendall commented  · 

    We have this same problem, of a dead space where the customer is wondering what is going on, before you can select the extension to transfer to.

    Wendall supported this idea  · 

  4. Transfer a call from hold

    4 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Wendall commented  · 

    We have trouble with this as well, on the mobile app you have to unhold the party on the line before you can transfer.

    Wendall supported this idea  ·