Settings and activity
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22 votesRingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.
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Thomas
supported this idea
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82 votes
I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.
An error occurred while saving the comment Thomas
commented
As a community college, we need the ability to specify alert notification emails by site so that different groups can respond to public safety issues appropriately.
Thomas
supported this idea
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Enterprises need a way to create and download a snapshot of all tenant users, IVRs call groups, and settings. We need a way to create a certain amount of moment-in-time snapshots we can roll the whole tenant back to.
Disgruntled employees, on their last day, can cause immeasurable harm simply by hitting a delete button, or by releasing all the phone numbers you built your brand on, back into the wild....
Ring has resilience and availability. We're missing recover-ability.