Settings and activity

4 results found

1. Caller ID Override for Callbacks in RingCX

   9 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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2. RingCX Outbound SMS -- Cannot see messages until they are replied to

   6 votes

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   Planned  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Jessica supported this idea  ·  Jun 5, 2025

3. AI follow-up emails in RingSense CX

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   8 votes

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   New  ·  0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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   Jessica supported this idea  ·  May 16, 2025

4. Ability to dial out while there is an incoming call

   91 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jessica commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

   We're in full agreement with this suggestion. It's highly disruptive, causes unnecessary delays, and impacts our efficiency.

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   Jessica supported this idea  ·  Aug 27, 2024