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Settings and activity

3 results found

  1. Export Call Queues with all Call Queue details - Reports Feature

    30 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kevin supported this idea  · 

  2. Analytics access to see DND status from Take all calls to Do not accept call queue calls

    20 votes

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    Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Kevin supported this idea  · 

  3. Call Queue Wait Settings - wait time

    48 votes

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    New  ·  7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kevin commented  · 

    I would love to be able to set the wait time before voicemail, different area's have different response times, voicemail just gets ignored

    Kevin supported this idea  ·