Settings and activity

4 results found

1. TEXT MESSAGE SMS NUMBER WE SENT FROM

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   44 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

   Mike supported this idea  ·  Mar 7, 2025

2. Making SMS texting while on call faster/more efficient for desktop program (not extension)

   97 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Mar 7, 2025

3. Creating a new text

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   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Mar 7, 2025

4. Please Remove the New "Send New Text" Pop-Up Window and Revert to the Old Format

   14 votes

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   Implemented  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mike commented  ·  Mar 7, 2025  ·  Edit…  ·  Delete…

   I came here specifically for this comment- I second and third this. Revert back to the way messages were 1-2 weeks ago. Previously I could enter a number, create a contact and then chosse to call or text very quickly, now it's multiple steps. If I clicked on new messge, copied the number I could see the previous messages. Working around this update is creating more work, not improving my experience.

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   Mike supported this idea  ·  Mar 7, 2025