Settings and activity

4 results found

1. Account-Wide Holiday Settings and/or Holiday Templates

   241 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Judy supported this idea  ·  Nov 25, 2024
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   Judy commented  ·  Nov 25, 2024  ·  Edit…  ·  Delete…

   Any update on this?

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2. ring tone

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Judy supported this idea  ·  Nov 14, 2024

3. Get alert when a call queue is empty or without any online person

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Judy supported this idea  ·  Nov 14, 2024

4. Cold Transfer from Call Queue

   12 votes

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   1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Judy commented  ·  Nov 14, 2024  ·  Edit…  ·  Delete…

   I have used VOIP systems since they came on the market- This was possible YEARS ago- Seems weird that RC wouldn't have this rather beneficial feature. At least a different ring tone.

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   Judy supported this idea  ·  Nov 4, 2024