← RingCentral Ideas

Settings and activity

4 results found

  1. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Judy supported this idea  · 
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    Judy commented  · 

    Any update on this?

  2. ring tone

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Judy supported this idea  · 

  3. Get alert when a call queue is empty or without any online person

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Judy supported this idea  · 

  4. Cold Transfer from Call Queue

    11 votes
    1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Judy commented  · 

    I have used VOIP systems since they came on the market- This was possible YEARS ago- Seems weird that RC wouldn't have this rather beneficial feature. At least a different ring tone.

    Judy supported this idea  ·