Settings and activity

4 results found

1. Contacts- ALL

   45 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Amber supported this idea  ·  Nov 15, 2024

2. Shared SMS were multiple users can receive and send SMS on specific number

   694 votes

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   142 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

   Amber supported this idea  ·  Nov 15, 2024

3. Allow multiple users to respond to the main number texts

   102 votes

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   Planned  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Amber supported this idea  ·  Nov 15, 2024

4. Voicemail reporting

   7 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Amber commented  ·  Nov 4, 2024  ·  Edit…  ·  Delete…

   Our on-call people share the voicemail box, so knowing that a call has been handled prevents duplication of effort and the other on-call people can rest easy knowing that it has been handled.

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   Amber supported this idea  ·  Nov 4, 2024