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  1. Contacts- ALL

    54 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Amber supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Amber supported this idea  · 

  3. Voicemail reporting

    11 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Amber commented  · 

    Our on-call people share the voicemail box, so knowing that a call has been handled prevents duplication of effort and the other on-call people can rest easy knowing that it has been handled.

    Amber supported this idea  ·