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4 results found

  1. Contacts- ALL

    51 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Amber supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    799 votes

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Amber supported this idea  · 

  3. Allow multiple users to respond to the main number texts

    145 votes

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    Planned  ·  17 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Amber supported this idea  · 

  4. Voicemail reporting

    8 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Amber commented  · 

    Our on-call people share the voicemail box, so knowing that a call has been handled prevents duplication of effort and the other on-call people can rest easy knowing that it has been handled.

    Amber supported this idea  ·