Settings and activity

6 results found

1. Implementation of Bulk Export for Interaction Transcripts

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Grant supported this idea  ·  May 5, 2026

2. Reporting that captures metrics displayed for the days of the week on one report

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Grant supported this idea  ·  Jul 24, 2025
   Grant shared this idea  ·  Jul 23, 2025

3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   675 votes

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   Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Grant supported this idea  ·  Jul 23, 2025

4. Performance Report for Business Hours by week

   12 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Grant supported this idea  ·  Jul 23, 2025

5. Allow to send faxes to non T38 transmission

   23 votes

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   New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Grant supported this idea  ·  Jul 23, 2025

6. Development Plan Ringsense

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Grant supported this idea  ·  Jul 23, 2025