← RingCentral Ideas

Settings and activity

4 results found

  1. Retrieve deleted conversations

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mubasher supported this idea  · 

  2. Allow the ability to view messages when deleted

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mubasher supported this idea  · 

  3. Ability to search within a conversation history.

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Mubasher supported this idea  · 

  4. Restore deleted text messages

    62 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Mubasher commented  · 

    I recently moved to RingCentral, and I noticed there is no option to prevent regular users from deleting text messages. Every dialer I’ve used in the past had this feature, and it’s very important for us.

    We have 20 users on RingCentral, and without this option, it’s difficult to maintain proper oversight and record-keeping. This could make it hard for us to continue using the platform long-term

    An error occurred while saving the comment
    Mubasher commented  · 

    It is really important to have this feature as a business. Anybody can delete important conversation with clients and we can never know what and who has deleted. Really important feature to be compliant and secure.

    Mubasher supported this idea  ·