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4 results found

  1. When a callback request is offered to the agent, the agent can reject or answer the call using the RingCX agent application.

    25 votes

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    Needs More Information  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Domenic supported this idea  · 

  2. Chat send to email

    8 votes

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    New  ·  1 comment  ·  RingCX » Digital experience  ·  Admin →
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    Domenic supported this idea  · 
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    Domenic commented  · 

    This will be very helpful to our agents for sending chat details with transcripts to our ticketing system.

  3. Ringcx voicemail Email notification includes transcript of the voicemail

    31 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Admin →
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  4. Call Display visible when calls are transferred from Reception

    20 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Domenic supported this idea  ·