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  1. 1 vote

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    Ianne shared this idea  · 
  2. 4 votes

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    Ianne supported this idea  · 
  3. 4 votes

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    Ianne commented  · 

    Facing this issue as well. The integration is great when it works but when the window freezes or is displaying the wrong information, it's not helpful for logging calls.

    I've worked with support repeatedly on the intermittent loading/freezing issue to no lasting resolution.

    Would love to see this fixed so we can reliably use the RC integration until that point, we'll be exploring new options to consistently get the data we need captured.

    Ianne supported this idea  · 
  4. 17 votes

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    Ianne supported this idea  · 
  5. 18 votes

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    Ianne supported this idea  · 
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    Ianne commented  · 

    Our sales reps are primarily out in the field (home improvement/construction projects). Extremely clunky for them to find a Contact inside of the HubSpot mobile app then not be able to call using the RC app from the mobile app.

    The option to choose a call method is supported on the HubSpot app but this seems to be a huge oversight that you can't choose another provider just like you would with the browser integration.

  6. 10 votes

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