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  1. Include Short and Long Abandoned Calls in RingEX Performance Reports

    4 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Admin commented  · 

    Please add in business analytics and shared.

    Admin supported this idea  · 

  2. Analytics - ability to add calls routed to message only extension or announcement only extension.

    38 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Admin commented  · 

    We need this feature on urgent basis. RingCentral is of no use for us if this feature is not available. We need to create reports daily basis on this and this feature is very important for us. Please enable this ASAP.

    Admin supported this idea  ·