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  1. Conference/3-way calling Automatic recording

    28 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. An option to change the timing of the default or custom prompt on the AI Notetaker

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ivana shared this idea  · 

  3. Disable "AI is taking notes" when on call

    157 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    An error occurred while saving the comment
    Ivana commented  · 

    It would definitely be nice to have the recording start as soon as the call connects instead of interrupting the conversation that's already begun. Please work on the enhancement to offer the option for when the recording plays.

    Ivana supported this idea  ·