Settings and activity

5 results found

1. Live reporting: Able to see if agent is currently on outbound or inbound call

   10 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ashley supported this idea  ·  Jul 30, 2026

2. Support for Receiving Short Code SMS on RingCentral Numbers

   34 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ashley supported this idea  ·  Jul 7, 2026

3. PII Compliance within RingCX

   2 votes

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   New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Ashley shared this idea  ·  Mar 5, 2026

4. Name or number of the RingCX user should show as caller ID if they call RingEX internally

   31 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Ashley supported this idea  ·  Dec 4, 2025

5. Disable Call Monitoring Notification

   21 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ashley supported this idea  ·  Nov 6, 2025