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7 results found

  1. Ability to remove/unsync users in Failed status in microsoft Teams

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Gareth supported this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    685 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Gareth supported this idea  · 

  3. Add the ability to include and download MAC addresses in the User List report, alongside existing user information.

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gareth supported this idea  · 

  4. Combine User List and User Device Export

    26 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gareth supported this idea  · 

  5. Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Gareth supported this idea  · 

  6. Support for SSO across multiple Entra ID tenants.

    148 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gareth supported this idea  · 

  7. Bulk Upload Devices

    34 votes

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    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gareth commented  · 

    Get this up there!10000% needed!

    Gareth supported this idea  ·