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Phone & Messaging

Phone & Messaging

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  1. Imprivata is a secure MFA solution typically installed on a device such as a cellphone. Since we are not issued cellphones, RingCentral is our only business solution for phone and SMS, it would only make sense for Imprivata to function through RC as well.

    1 vote

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  2. all other CRM seem to be available, why not CapsuleCRM

    1 vote

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  3. Share Daylite contacts (People & Companies) with Google based on a Group.

    1 vote

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  4. Add JobNimbus App to simplify my calls with their customer service software

    1 vote

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  5. Sometimes , messages are received and read , but not responded to immediately. If it is followed up by many other received messages, then that message may be forgotten and buried in the list of SMS threads. There is currently no way to generate a report for text messages that have been received but have not been responded to. The idea is to generate a report (manually or automatically displayed in the admin portal), where the timeframe (ie. last 7 days, 14 days, or 1 month) can be specified and all text messages not responded will be listed. It would…

    1 vote

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  6. Integration for UC and CC with the hugely popular FreshWorks suite of SaaS applications. This should work just like the new ServiceNow Integrations.

    1 vote

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  7. be able to support setting up textel integration instead of just referring to textel support

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  8. Please consider integrating with Service Fusion CRM.

    1 vote

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  9. Syncing Pipedrive contacts to the RC app

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  10. please do a partnership with doorloop to integrate and tack call within the system for tenants, customers etc. auto detect and connecting logs to the customer profile

    1 vote

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  11. 10dlc TMO uses SAR TLV which at this time is not supported for BW Messaging API product

    1 vote

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