Integrate WhatsApp to MVP plans
It would be great if we had the option to integrate WhatsApp into MVP office plans.Currently, there is no direct way to integrate WhatsApp and their MVP account. The only way is by having a RingCX Digital account and connecting to WhatsApp. If they need help in setting up RingCX Digital account, they will have to reach out to their Account Manager or our Sales team.
Ian Christopher
shared this idea
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As per whatsapp support - https://faq.whatsapp.com/684051319521343/?cms_platform=android
You’ll need to use a supported phone number. Unsupported phone numbers can’t be registered on WhatsApp and include:
VoIP
Landlines
Note: Landlines are only supported on the WhatsApp Business app.
Toll-free numbers
Paid premium numbers
Universal access numbers (UAN)As RingCentral numbers are VOIP, it won't work with Whatsapp out of the box. However, we are trying to figure out on how to support this in future, as this is a popular use case. Will provide an update when we have one.
Gurpreet Singh
PM, RingCentral Platform Products -
Selomite
commented
Our clients use WhatsApp a lot.
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Diana Joy
commented
The capability to us AU number for whatsapp.
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Eddy
commented
business critical
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Charles
commented
We have a number of staff having connected WhatsApp to their RingCentral DID's. Not sure the time frame in which this successful integration occurred, but trying to do so now fails with the "invalid number" notice.
I'll need to further investigate the RingCX option, but at first glance it doesn't seem to provide linkage to staff DID's. -
The
commented
Customer is looking if its possible to user RingCentral numbers to sign up to service like Whatsapp, Skype or Viber.
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Alejandro Dineros
commented
Integrate whatsapp to BT Cloud Phone
