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Settings and activity

33 results found

  1. Notification to the users that the call has been answered

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  2. The capability to log the time stamp of Desk phone DND status.

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  3. The capability to set all international numbers to be forwarded in to the voicemail without adding the country code manually in custom rule.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Diana Joy shared this idea  · 

  4. Allow users to retrieve all old text messages.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Diana Joy shared this idea  · 

  5. Generate analytics reports showing detailed call queue report

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Diana Joy shared this idea  · 

  6. Set up custom rule

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  7. ability to block outbound calls to some numbers

    16 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy commented  · 

    Ability to block outbound calls to a specific numbers and potentially routed to an internal number and or announcement.

    Diana Joy supported this idea  · 

  8. Ability to show the number of voicemail in the screen of Yealink W76P handset

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Diana Joy shared this idea  · 

  9. Ability to switch from a RingCentral phone call to a Ringcentral video call

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  10. Ability to provision multiple phones to one digital line.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  11. To have the capability to access the performance report for a selected user only if the role is super admin.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  12. Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Diana Joy shared this idea  · 

  13. Add "case portal" tab or link in support site

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  14. Permanent sound setting set up

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Diana Joy shared this idea  · 

  15. Extend the duration of on demand call recording and automatic call recording in server.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Diana Joy shared this idea  · 

  16. The capability to us AU number for whatsapp.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Diana Joy shared this idea  · 

  17. Customize the details that will show in the downloaded user list file.

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  18. Ability to answer the calls from other user using desk phone.

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Diana Joy shared this idea  · 

  19. Integration of Twilio and RingCentral for SMS services in Australia

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Diana Joy shared this idea  · 

  20. Set up rules for auto adding users to groups based on job title

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Diana Joy shared this idea  · 
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