Settings and activity
48 results found
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3 votes
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113 votesThe
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15 votes
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2 votesThe
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1 voteThe
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7 votesThe
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53 votes
An error occurred while saving the comment The
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The customer wants to be able to forward text messages automatically to an email address.
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225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
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11 votes
An error occurred while saving the comment The
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Right now, multiple extensions can log in to the account, but it would be better if we can have those multiple extensions ring the single app once direct numbers are dialed without the need to switch on the accounts for phone calls.
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3 votesThe
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4 votesThe
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An error occurred while saving the comment The
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I have multiple numbers on the account including digital line, auto-receptionist, and direct number
I want to have a feature where I can create a custom rule on the account where I can click it and it will apply to all of the numbers on the account without assigning a template for every extension or creating a custom rule for each extension -
11 votes
An error occurred while saving the comment The
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On top of this, it will be helpful as well if sender will receive a notification that the recipient tagged a message as spam to control and update the recipient's list.
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1 voteThe
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1 voteThe
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1 voteThe
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1 voteThe
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3 votes
An error occurred while saving the comment The
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Looking for option in creating grouped contacts more than 50 entries. We would like to have the option to select entries up to 100, 200 or 500 entries. As of the moment its limited to 50 entries only.
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7 votesThe
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1 voteThe
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1 voteThe
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Remove ability for extensions to receive voicemails
We have a few extensions in our retail store that should NOT be receiving voice messages. How can we make an extension set so that there is no ability for it to receive a voice message?