122 results found
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fax delivery report
Customer wants to include on the fax delivery report a reason why the fax failed. i.e. the line was busy on the receiver’s side.
1 vote -
Blocked Caller ID For Faxing
Option to send fax using the blocked caller ID and show the email notification the sender as anonymous as well.
1 vote -
1 vote
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Ability to edit received faxes to add time and date the fax is received.
When someone sent a fax without time and date, you should have the ability to edit it and add time and date accordingly.
3 votes -
Have an option to receive faxes simultaneously by email and fax machine
As of now once the email to fax is turned ON then customer won't be able to receive faxes via fax machine. Hope there would be an option to receive faxes both via email and fax machine simultaneously
5 votes -
Delete Fax Messages
Ability to disable other users to delete fax messages on the Ringcentral app
1 vote -
QR and/or Barcode on Fax cover page and header
Request for RingCentral to have a feature wherein a QR and/or a Bar code will be included on the cover page and fax header on each of the pages sent to the recipient wherein it can be scanned and view the company information.
2 votes -
Assign dedicated Fax number per site location
It is recommended to enable the ability to hear the fax tone when the phone number is assigned to a site extension, ensuring that customers are not confused.
1 vote -
Stop faxing receiving faxes manually
Ability to remove or stop faxes that takes longer than an hour. Some faxes takes more than an hour. Hoping to get an automatic time out or manually tag them.
2 votes -
Automatically Delete Fax
Our faxes come to the OSCAR EMR inbox but also stay in the Ringcentral app and my staff have to clear them manually is there a setting so when they get uploaded to our OSCAR EMR those get deleted (except that did not go through)from the ringcentral app (that was the case with SrFax)
3 votes -
show the contact number of the person on his contacts without needing to click on the name
customer would like to show the contact number of the person on his app contacts without needing to click on the name
1 vote -
Secondary Fax Number to use ad Direct Number and Outbound Fax ID
The customer wanted to have her Secondary Fax number used as an Outbound Fax Caller ID with other extensions on the account and at the same time to keep it as a direct fax number dedicated under her extension to receive fax.
2 votes -
Ability to modify the default inbound fax address from a phone number to a single, easy-to-verify address.
Currently, inbound faxes are directed to a phone number, which can be less straightforward to verify and manage. Client is concerned about phishing and bogus faxes containing potentially infected attachments. This issue has heightened the need for a more secure and easily verifiable fax address.
We would like to request a feature that allows us to use a simplified, easily recognizable address for inbound faxes. This could be in the form of an email address or a unique identifier that is simpler to verify compared to a phone number.
This change will enhance our ability to manage and verify inbound…
4 votes -
Ability to Customize already created Template Fax Cover Pages
Currently, there are tons of fax cover page templates we can choose to use, however we can only enter the number of whom we're sending a fax to. The current cover pages do not allow us to enter a name or a company and it looks unprofessional. I don't understand WHY this is a problem in the first place, but it seems that it is according to RC reps. If you provide simple templates, the least you can do is allow us to edit them.
1 vote -
Huge Volume Fax using Email to Fax
Option to be able to send Huge Volume of Fax when using Email-to-Fax service. Whenever sending 150 pages up via email-to-fax, it fails.
5 votes -
Request to used other extension Primary number for Outgoing Fax
Request to used other extension Primary number for Outgoing Fax, to have the access to switch the outbound faxing not limited from main number, company fax number, customer want to used other primary number from other extension within the company.
2 votes -
Faxing Out Fillable PDF forms
Customer can fax a PDF Fillable Form.
2 votes -
Specific Error Message on Fax
Customer would like for our system to specify the error when not being able to send a fax.
2 votes -
Voicemail and Faxes Showing on the RingCentral App of multiple Users.
Asking for the Faxes and Voicemail to be received on the RingCentral App for multiple Users.
Faxes are showing on the RingCentral App of the User that is receiving the app but I want the fax to also show on the other Users RingCentral App.
6 votes -
main company number to be fax only
change main company number from voice and fax to fax only
1 vote
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