RingCX Queue/Global Phonebook used for Manual Outbound Calls
Would like to have the Global Phone book or Queue Phone book to be visible/available to the agent when doing a manual outbound call.
Currently the Global Phone Book or Queue Phone book is only useful when you do have an active call.
49
votes
Paul Vincent
shared this idea
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Ben
commented
This will be really useful!
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Paul
commented
I would also add the other phone books that are available on transfer currently, RIngEX directory and online agents.
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Mark
commented
This should be available in any agent status