Settings and activity

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  1. 19 votes
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    Ben commented  · 

    @Igor
    Could you please DM me internally about this item?

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  2. 15 votes
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  3. 28 votes
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  4. 7 votes
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  5. 15 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. 31 votes
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  7. 30 votes
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  8. 49 votes
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    Ben commented  · 

    We need to show HH:MM:SS for all inbound queues.
    We need to have an option, for those companies who need it, seconds only.

    For all dashboards, there should always be both options available.

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  9. 17 votes
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  10. 42 votes
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    Ben commented  · 

    This will be really useful!

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  11. 22 votes
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    Ben commented  · 

    This will be amazing for global customers as well.

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  12. 1 vote
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    Ben commented  · 

    This is the same for all customers globally.

    If I don't know what city and state I'll link together, I will struggle to find the correct area code in the US. As a UK organisation I don't know all of the cities and states in the USA. Likewise, my US counterparts don't know which Towns and counties are linked together.

  13. 26 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  14. 21 votes
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  15. 54 votes
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  16. 4 votes
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  17. 206 votes
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    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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  18. 54 votes
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    We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

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  19. 17 votes
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  20. 15 votes
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