437 results found
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Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
101 votes -
Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
38 votes -
Tranlsate closed captioning
Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.
16 votes -
monitor only for meetings
Monitor Only for meetings as super admin without the user's knowledge that the admin is in the meeting.
3 votes -
Meeting recordings should show the actual recording of the meeting when it was being recorded
Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.
4 votes -
External click-to-call links for Jupiter/RCV
I would like to propose new feature for Jupiter / RCV.
The main idea of requested functionality is based on former click-to-call service for telephony.
The link will allow external users to make a call to creator's endpoint with no need to install any App / log in.
Link creator will not need to reveal any personal contact information in order to avoid spam / misuse / limit the calls.
User can define the rules for each link or even stop the access in case of abuse.As a Jupiter/mThor user, I would like to be able to
- create…2 votes -
Ability to remove the visibility of names in the waiting room ( Meetings)
- is there any solutions for removing the visibility of names in the waiting room.
2 votes -
Disable require password for Personal Meetings in the Admin Portal
So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.6 votes -
hands up feature when you are in a meeting want to talk without interupting
When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.
3 votes -
Requesting to add a separate screen for sign language interpreter.
They would like to add a specific screen that will stay during video meeting for sign language interpreters.
Requesting to add a separate screen for sign language interpreter.
2 votes -
Switch Bluetooth headset when switching meeting from desktop to mobile.
On the desktop I am on a meeting/Webinar. I am paired with Bluetooth headset on the desktop. Now I want to switch to Mobile device for the meeting/webinar. Today I need to unpair BLE headset on desktop and repair it on mobile.
The feature request is to automatically unpair the BLE headset from desktop and pair it with Mobile and vice versa.
5 votes -
Recover deleted RCV
The customer would like to have the ability to recover deleted RCV.
3 votes -
Ability to share a portion of the screen
Larger monitors are becoming more popular. Zoom has a feature that allows you to share a Portion of the screen, not whole screen. This is important for individuals with large monitors. For example I have a 49" monitor instead of 3 screens and without being able to share a portion of the screen i'm limited to just sharing windows. If I share full screen, individuals with smaller screens would not be able to see anything as everything will show too small for them.
2 votes -
Video presentation while waiting for meeting approval
Please add a feature where video creators can play video presentation while users are waiting to be approved to join a certain meeting.
1 vote -
Automatic download option for Ring Central Video recordings
Another tool our team has used, GoToMeeting, has an option for automatic download of video recordings. It would be nice to have a similar option for Ring Central video
1 vote -
STOP automatically connect to my phone camera
Whenever I have a video call, it often automatically connects to my phone camera, and I always have to manually change it to my laptop camera. Please have an option where I can remove my phone camera from the list.
1 vote -
All future, scheduled meetings in RingCentral Video should be viewable under the Upcoming Meetings tab, just as previous meetings appear...
... under the Past Meetings tab.. We are a mental healthcare provider and rely heavily on telehealth/RCV. Not all of our counselors are equipped with Outlook or Gmail calendars, so when they schedule a meeting in RCV, they choose Meeting Info for Schedule Using so they can copy/paste into an email to their clients. After they save the meeting, it should appear under Upcoming Meetings, just as Zoom does. Some of our counselors have a multitude of future, scheduled meetings, so the ability to view them under Upcoming Meetings would be most helpful. Thank you for any consideration of what…
5 votes -
Minimize sharing screen option
Whenever we are sharing screen, there is no option to minimize the options on top. We can only move it left to right, top to bottom. It would be better if it has the option just like with Zoom to minimize those options.
I attached the screenshot of what options I am talking about.
2 votes -
Ability to Remove or Configure Dial-In Numbers in RCV
In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.
12 votes -
Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also
Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also be done with Chats.
1 vote
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