492 results found
-
Should not have to login every time I use the RC plugin in Outlook
I use two different computers during the day and when I switch from one to the other I have to login to the Outlook RingCentral plugin again! What a PITA!
4 votes -
Automatically share meeting recording with all participants invited
Automatically share recording with all participants invited, instead of having to manually go to the recording page then share.We have daily meetings that are recorded, not all employees can attend. Would like to have it automatically shared with all participants. I have set up a forward on the email, to send to the participants once the vidoe is avalialbe, but still have to manually add them. Need this to be automatic.
6 votes -
Schedule multiple meetings for the same time
I would like to be able to schedule more than one RC Video Meeting at the same time for different audiences. We use RC for virtual interviewing and often have multiple candidates scheduled at the same time. I create these meetings from my host account and its rather frustrating that it is not possible to have multiple concurrent meetings taking place
15 votes -
Add meeting history for recent meetings
Having recent meeting IDs in the very helpful for meetings that occur regularly. The old app had the last 5 or so meeting IDs available in the drop down, and that would be good to bring back.
3 votes -
i would like to message a patient that is just entered the waiting room for a video
so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients leave the waiting and call me in the office.
1 vote -
Ring Central Desktop App should work with Outlook for Scheduling
For whatever reason RC is phasing out the Ring Central video and using the desktop app directly. This is great however, users cannot see their scheduled meeting without having connected Google or MS O365. What about On-prem users? We do not have MS accounts. Now users cannot see their scheduled meetings. This should be an easy fix as when you do schedule a meeting, the software does open Outlook to send the invite.
3 votes -
iCal sync is an issue with Schedule list in the RC video software.
You have accommodated Google and Outlook calendar users. I am able to get my video meetings to populate my iCal(endar), however, I cannot get a list of my scheduled meetings in the app. It would be very helpful to get a schedule list.
1 vote -
We need a reporting listing out all Ring Central Video meetings
We have this today for Ring Central Meetings and we import the data daily into our CRM but as folks start to use Ring Central Video, we don't have the same thing for those meetings. This is a major problem.
3 votes -
Make it easier to join meeting in browser for non-subscribers
We are losing business because our clients can't figure out how to join RC meetings without downloading and installing the client and registering for an account. When they click on a meeting link, please STOP automatically starting to download the client for them, and please make the "Join meeting in browser" option BIG and EASY TO FIND. Right now if they click "Join meeting" it doesn't join them - it starts downloading the client again, and they just get mad and tell us to use Zoom instead.
2 votes -
Add Time Zone Designation for Organizer of Call
The call Organizer should be able to designate the time zone of a scheduled meeting directly on the scheduling page. Currently, the scheduling time is fixed to the organizers extension. Example: If I'm in an airport using my laptop, I can't schedule the video call to line up with my current time zone for that airport.
4 votes -
Allow special characters in user last name field
We would like to be able to show our pronouns next to our last name, but the field doesn't allow special characters in the name field. Please either add a new field for pronouns, that would show next to the name in the RingCentral Meetings app, or allow special characters in the last name field.
11 votes -
Timed polling questions
Feature request: setting timers for polling questions to automatically launch at specified intervals and/or specified times within a meeting. Would love for this feature to translate to polling templates. Example: Poll 1: Please click A or B to confirm attendance. (Interval: 15 minutes after meeting start) Poll 2: Please click A or B to confirm attendance. (Interval: 30 minutes after meeting start) Poll 3: Please click A or B to confirm attendance. (Interval: 45 minutes after meeting start) Poll 4: Please click A or B to confirm attendance. (Interval: 60 minutes after meeting start) As the CPE coordinator for our…
4 votes -
Add languages to RC Video closed captioning options
Add languages to RC Video closed captioning options
4 votes -
RingCentral Meetings Uninstall .pkg MAC
I've tried using JAMF to uninstall "RingCentral Meetings" (being deprecated) however running the "RingCentral Meetings" .pkg in "Uninstall" mode after Indexing with JAMF does not uninstall the program... this means that I will have to manually go one-by-one and uninstall the deprecated software from users machines with an admin password by dragging to the trashRingCentral really needs to provide a Mac uninstall .pkg that can be deployed to machines using MDM .pkg's ASAPI already have all of the new deployment setup for the "RingCentral App" (and has been deployed) however there is no way to easily force the uninstall of…
1 vote -
Add Active Hosts Meetings Reports in RingCentral Video
With RingCentral Meetings there is Active Host Meetings Reports but there in RingCentral Video which we Migrated into, we can't find anything like that so it will be a great idea to add it on your next updates
1 vote -
Separate recordings of speaker and presentation
It would be great to get separate recording of speaker view from presenter view.
2 votes -
Please provide a way to link a RC Meeting to a Calendly appointment. Zoom provides this already.
Zoom already has a link to Calendly so that clients have the option to set up a Zoom meeting. It is time consuming and confusing for all parties to have to reconnect with clients to give them RC meeting details after they have set up a meeting in Calendly.
10 votes -
Proxy edit for scheduled meetings
Enable editing a scheduled meeting for someone.As a proxy, we should be able to have access to edit a scheduled meeting which we created on behalf of someone should the meeting have a change in time or date rather than get the person we scheduled the meeting for to do the amendments.
1 vote -
Revise the Side-by-side option to allow Viewing of two shared screens
Use Case: As a trainer, we have two participants sharing their screens, following training instructions. Trainer wants to watch both participants enter the information simultaneously. Had hoped that the side-by-side option allowed viewing of both shared screens simultaneously. Currently, all that can be viewed using the side-by-side option is one shared screen and the participants. As per the community support response, the only recourse is to activate multiple shared screens and toggle between the shared screens.
5 votes -
Add the ability to automatically accept a video call in an Avaya CU360 ACO Room
we have two Avaya CU360's set up as Avaya Cloud Office Rooms. There is a setting to automatically accept a video meeting invitation when not in a meeting, but it apparently only works with Poly gear, it would be nice if that also worked on the collaboration units
1 vote
- Don't see your idea?