559 results found
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Alert host when attendee joins meeting before host.
Zoom does this and so does RCM. Send the host an email (alternate alert methods could also be nice: pop-up in app, text message) anytime a participant joins their call before they have. If the host is running late it is very helpful to know if and how long your participants have been waiting, since some partic join late themselves, or skip calls.Currently, if an attendee joins and drops before host join, host has no way of knowing this if not told.
11 votes -
Allow for control of the various HID devices like Headsets and Clickshare
Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.
10 votes -
Allow RingCentral Video Pro Account Users to Join End-to-End Restricted Meetings
The feature will allow RCV Pro Account Users to join End-to-End Restricted Meetings for leniency in the participants.
2 votes -
Add Time Zone selector when scheduling a meeting in RC Video
While using RingCentral Video (I recently switched from Meetings) I noticed when trying to schedule a meeting with a client that the option to select a time zone when setting up a meeting has disappeared. Normally I select our client’s time zone so as not to confuse them when they receive the meeting invite. We schedule meetings with clients in many different time zones, so having the ability to schedule the meeting in their time zone is pretty important to our company.
3 votes -
Option to prevent participants to rejoin (kicked participants)
I'm a new employee of RingCentral and I saw something we can make changes or improve when we or our clients are using our RingCentral Video. We all know that there are times when our meeting links have been compromised. Someone not from our organization or company was able to obtain an invite link to join our RingCentral Video/Meeting. Yes, we have the ability to kick out that someone, however, as long as that someone has the link to the RingCentral Video/Meeting; they can still come back in.So, I suggest we add an option before kicking someone out. Like a…
1 vote -
Scheduling a RingCentral Video using the Global Actions feature in Salesforce should automatically send an invitation email to the parti...
...cipants. When scheduling a meeting via the Global Actions option via Salesforce, the only option is copy the meeting manually for you to enter it via email instead of giving the option to send an invite to the participants involved.
2 votes -
Elapsed timer on RCV is not yet available
It would be good if can we have the Elapsed timer for RCV. Same feature as what we have with RingCentral meetings.https://support.ringcentral.com/article-v2/10400-ringcentral-meetings-show-elapsed-time.html?brand=RC_US&product=RingCentral_Meetings&language=en_US
2 votes -
use only one number for 2 factor authentication for multiple users
Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App
2 votes -
Ability to rename RCV Recordings
The ability to do so in-meeting or post-meeting would be very helpful.
8 votes -
Status time on MVP
We would like to have view how long someone's status for example away for 10 minutes. It would be nice for managers and supervises. This is for users that are not in MaxAgent. This is preventing us from moving to MS Teams.
9 votes -
Waiting room music to be played while waiting for the meeting to start.
When a meeting is waiting to start, could there be a way to have music or some other noise be played while the user waits, or to have an option to toggle on or off the music based on their preference?
7 votes -
Automatic RingCentral Video Transcription and Recording
Allow for automatic RingCentral video meeting transcription and recording.Similar to automatic meeting recording in RingCentral Meetings.
23 votes -
allow the "what I am sharing" preview to be increased in size and not just thumbnail view
share screen issue, when i share my screen, its only on a thumbnail sizewants to make it resizable or expandable
1 vote -
Transcribe Solo Video Presentations/Meetings
I have clients that want to record a presentation or training program without an audience. Is it possible to transcribe these presentations/video recordings? At the moment the transcription only occurs if there are other participants
2 votes -
Mass upload Virtual Background RCV
I've viewed the help guide and know how to do this manually for my account but need to mass upload it to all of our users accounts. How do I do this?
1 vote -
Have the video screen be minimized in a small screen to see clients while we are browsing other pages or browsers not just when sharing ...
...videos, please assist, thank you. can we please have the video screen be minimized in a small screen to see clients while we are browsing other pages or browsers not just when sharing videos, please assist and create this thank you
1 vote -
Add 'Hide Self View' option to RC Video
In RC Meetings, there used to be a 'Hide Self View' option. My boss says this was one of the most important features to him. We have noticed that now we are having to switch to RC Video, the 'Hide Self View' option is no longer available. Is there any way at all to get this feature added to RC Video? It is distracting to some of our team to see ourselves on screen while talking.
2 votes -
Please enhance the option in join RCV via browser
When sending an invite to an external customer/client, it should have the first option to join via browser using meeting invite or in the landing page. Make sure that the join via browser is visible enough for the regular user so that they will not find it on all over the page.
7 votes -
Assign a RingCentral Video meeting participant the host role DURING the meeting
When meetings are already in progress, sometimes a host needs to assign another individual in the meeting the host role. A new host may want to put participants into breakout rooms for small group discussion, the original host may need to drop out of the meeting for confidentiality reasons and will need to assign a new host so the new host can mute/unmute participants, manage a waiting room, etc.
1 vote -
RingCentral Video participant list report
Submitting on behalf of a customer.They would like to have the ability to generate a report of who are the attendees of a RingCentral Video session. They understand that the participant list can be viewed on the interface where the session can be re-played but it is not an efficient way of doing it especially if the admin is not a part of that session.Thank you
2 votes
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