438 results found
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Receive email notification when person joins personal meeting room and host isn't/we aren't in there yet
This helps let us (team of 5 here in our small business office!) know and is a good reminder if we get busy - that someone is ready for our meeting! We used to get an email reminder when someone joins our personal meeting room if we weren't in there. As of today, that no longer happens because, according to the chat rep, our account has been changed to the new version and that's not a feature. It is a lifesaver! We need that back if possible!
10 votes -
Past meetings to be shown on the meetings tab
It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.
10 votes -
hide participant icon/name while recording in RCV.
I'm looking to record videos to record and post, but I don't want my name or picture on the side. Is there a way I can record my screen and not have my image name and icon on the side?
1 vote -
Poor Recording for RC Video during Screen sharing w/text (h264 enable)
With RCV recordings, Screen Sharing with text is unreadable. We need to have better quality as we use it as Playbacks for Training and Reference.
3 votes -
RCV to allow host to mute and unmute participants only
There are many types of meetings where the host controls the mode of the meeting. Some participants can unmute now at any time and could cause disruption to the meeting. At least they could chat first or raise hand to say something and host will unmute but not allowing them to unmute at any time.E.g. Home Owners Association meetings where things can be very chaotic
5 votes -
meetings that were scheduled for next week or whole month to be displayed in video section of rc app
customer would like to have the ability to choose the time range of scheduled meetings to be displayed on the rc app, not just for the current week
3 votes -
Please bring back in-video duration time
It is extremely important to our group to be able to see the duration of video calls, but it seems to have gone away with RingCentral Meetings. Please consider bringing it back.
2 votes -
Meeting title in recordings title
When recording a video call (from an invite) and it saves it. Could it have the video call's title as the recording name? instead of having "RingCentral Video Meeting". it doesn't help differentiate meetings.
1 vote -
Add an option to ask participants for consent when a recording starts.
This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.
2 votes -
Automatic Recording on RCV
There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.
44 votes -
Ringcentral Video option to pause or stop auto-call recording
RingCentral Video meetings are recording all the audio while in the meeting while the auto-call recording is on.Users should have the option to mute/pause/stop auto-call recording when in the meeting.
5 votes -
Be able to edit video meetings for whom I can schedule them
Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.
3 votes -
Share Browser Window Highlight
Like Zoom and Skype, when you select a browser window to share, there should be a thick, colored line that should highlight that browser window so you can immediately see which one is actively being shared. This is a basic feature of every other screen sharing desktop app on the market. You need to add this feature to be in line with your competitors.
3 votes -
Easily Copy/Paste Attendee list of your meeting to easy to capture meeting minutes
Very useful for taking notes while running the call so you don't miss anyoneEveryone would benefit out of this featureSuper useful and time saving
1 vote -
Extend 'Mute All' and 'Remove Users' to all participants on RCV
Some customers may need the ability for all participants to be able to mute anyone (except moderators) during meetings as well as the ability to remove anyone (except moderators) during meetings. This is only available to moderators today.
8 votes -
Allow Host to See Film Strip View of Participants on screen when screen sharing in RCV
Customer uses RingCentral to host training sessions for their end users. The trainers would like to be able to see a film strip view of the participants whilst sharing the screen during a training session so that they can tell whether they are engaging the audience. This would be particularly useful whilst working from home with only one screen.
4 votes -
Add RCV Outlook plugin that works from Outlook Mail tab
Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the option to schedule or start an instant meeting right on that page made it quick and easy. This I believe is the main reason RingCentral meetings was adopted so quickly and we were not pressured by the Execs to visit Microsoft Teams, Zoom or other platforms. We have a limited number of people that have…
21 votes -
Inviting Meeting Attendees
I work on a MAC -- the most updated operating system. When I schedule a meeting -- the integration with the Microsoft Outlook Calendar is such that it is not easily apparent how to invite attendees once the meeting has been scheduled. One has to click on "Edit." It would be wonderful if there was a way to make it a little clearer this is where you click to open up an email to invite attendees.
1 vote -
RingCentral Video Easy navigation for non English speaking customer.
There should be an option for customers to select a meeting link that will open through browser by default. This option will remove all the extra navigation on downloading and installing the application. This will greatly help other non English speaking customer to smoothly navigate on the meeting without going through series of steps to take or skip.
1 vote -
Display entire voicemail-to-text transcription in voice-to-text notification email
There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html
When the transcriptions occurs, only a partial transcription preview is included in the voice-to-text notification email (not full).
It would be of great help to our business to receive the full transcription in the voice-to-text notificatino email, as this would allow us to read the entire transcription in the email itself, and we could avoid having to download the attached voicemail audio file, and listen to it in its entirely (as we must do for now) for long messages.
This change would have a meaningful impact…
5 votes
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